Contact

Support

How can wehelp you?

Select the type of query and we will indicate the most appropriate channel.

General Inquiries,Promotions & Support

Customer service working hours
Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.

Customer service phone number
800909608 AND 222630098
Phone support working hours
Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.

Email Support
Dedicated customer service email address
CustomerService@pl.vivo.com

Tracking, changesand status of your order

Customer service working hours
Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.

Customer service phone number
800909608 AND 222630098
Phone support working hours
Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.

Email Support
Dedicated customer service email address
CustomerService@pl.vivo.com

Generate an official repair ticket

To start a repair process, go to the official vivo Spain support portal. Fromthere, you can register your device, check the status of an existing repair,and locate the nearest service center.